Outsourced sales and admin for installers
Four years running outreach for solar, battery, hot water, air conditioning and refrigeration businesses across Australia — New South Wales, Victoria, Tasmania and beyond. We know the market, the schemes and the objections — so your callers aren't learning on your leads.
The problem we usually get called about
Installs land in a batch. The whole team drops everything to deliver them. Nobody is calling, nobody is following up the quotes from three weeks ago, and the compliance paperwork stacks up. Six weeks later the diary is empty and it starts again.
Outbound only works when it is somebody's actual job. That is the gap we fill.
Pipeline, sales and the paperwork behind it
Take one piece or the whole journey. Most installers start with appointment setting and add the admin once they see what it frees up.
Lead generation
- Outbound cold calling to your target areas
- Database reactivation on old and lost quotes
- Email marketing and nurture sequences
- Google and Meta ads, plus SEO
- Inbound enquiry response inside minutes, not days
Sales & appointments
- Qualification against your eligibility criteria
- Appointment setting straight into your diary
- Quote follow-up and objection handling
- Full sales cycle where you want it handed over
- Clean CRM records on every contact
Admin & operations
- Liaison between installers and customers
- Booking, rescheduling and route coordination
- Rebate and compliance paperwork chased through
- Supplier and subcontractor coordination
- Post-install follow-up and review requests
The schemes that shape your pitch
Rebate and certificate programmes differ state to state and change more often than most sales scripts do. Here is the landscape our teams are briefed on.
Growth doesn't have to mean another local hire
More enquiries, more quotes, more customer questions, more admin, more follow-up. The instinct is to hire. But an installer's constraint is usually process, not headcount.
When salespeople spend their day updating spreadsheets instead of speaking to customers, or a manager is buried in paperwork instead of planning the next stage of growth, the opportunities that get lost never show up on a report. They just quietly go to a competitor who answered faster.
The follow-up gap
Most installers invest heavily in generating enquiries and then lose them in the hours after they arrive. Every hour a lead sits unanswered while your team is on a roof reduces the chance it converts.
The businesses that win consistently are rarely the ones spending the most on marketing. They are the ones with the capacity to respond quickly, qualify properly and follow up without being reminded.
Renewable energy questions
Do you know how the state schemes actually work?
Well enough to brief a caller properly and keep them out of trouble. We have run campaigns tied to the NSW ESS and PDRS and Victoria's VEU. We are not accredited certificate providers and we do not give scheme advice — we generate and qualify demand for the businesses that are.
Can you qualify against eligibility before we send a rep?
That is usually the point. Postcode, property type, existing system, ownership, decision-maker — your criteria go into the script and the CRM fields, so a booked appointment means something.
Do you sell leads to more than one installer?
No. We are not a lead broker. We work as your team, building your pipeline in your CRM. Nothing we produce for you goes anywhere else.
Can you handle the paperwork as well as the selling?
Yes, and for many installers that is the more valuable half — chasing documents, coordinating installers and customers, keeping the compliance file complete.
Get your diary full before the season turns.
Tell us your target postcodes, your products and what a qualified appointment means to you. We will tell you what a realistic first quarter looks like.
Prefer to talk now? Call (02) 9156 1078 or message us on WhatsApp.